Returns & Exchanges
CAMILLA AND MARC offers a seamless return process for all full-priced items within 14 days of delivery, ensuring your wardrobe selections are perfect in both fit and style. Please ensure all garments are returned in their original condition with all designer tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all boutique tags and hygiene seals remain attached and undamaged.
Label and Send
Download and print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at your nearest authorized collection point.
Quality Check and Refund
Once received at our warehouse, your return will undergo a quality inspection before your refund is processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing